DIAGNÓSTICO DEL CLIMA ORGANIZACIONAL EN LOS COLABORADORES DE UN CENTRO DE DISTRIBUCIÓN DE BATERÍAS.

Abstract

The study of the organizational climate is fundamental to determine the influence of the work environment on the behavior of the collaborators. This allows an objective evaluation of the company actions effects on the workers. This is why its analysis is fundamental of the general strategies of the organization approach. This article shows the results of a research project whose objective was to determine the most influence factors over the organizational climate, perceived by the collaborators of a company distribution center dedicated to the manufacture and commercialization of batteries in Ecuador, with headquarters in Quito and Guayaquil. It was identified through an empirical-analytical study, with the application of the instrument designed by Ortega (2016), that in general the results of the diagnostic of organizational climate are good; however it is necessary that the area of human talent reinforce its presence in Quito because there are disadvantages related to perceptions of its employees. It can be pointed out that aspects such as the structure and mechanisms of the organization are adequately covered, however, problems were detected regarding aspects such as rewards. These results will enhance the factors that affect the organizational climate and thereby strengthen the productivity and competitiveness of the company. In addition, it can be considered as a basis for other studies in the area of human talent and organizational climate in industrial companies in Ecuador and the Andean region