INCIDENCIA DEL CLIMA LABORAL EN LOS FACTORES DE DESEMPEÑO ESTUDIO DE CASO: EMPRESA REP RENOVANDO ESPACIOS

Abstract

The Labor Climate and its impact on productivity [performance factors] of organizations is an issue that has gained space in today's business society. Tools such as the Endomarketing, which allow to strengthen labor competencies and recognize the human factor as a key part of the company's success, generates that both individual and collective productivity increase and allow to strengthen the affective commitment and decrease physical and psychological factors associated with a culture Organizational, which affects productivity. The research is mixed with quantitative and qualitative, descriptive approach. The survey and processing of the data and documental and bibliographic information, allowed access to the results. The population and sample are elements of the REP - Renovando Espacios case study. As a result, it was obtained that there is an index of internal public satisfaction lower than expected due to indicators such as: salary, recognition of achievements, assignment of responsibilities, time management and risk prevention. By improving the inconsistencies, the company will achieve its goals of productivity and representative participation in the market.