INCIDENCIA DE UNA BUENA COMUNICACIÓN INTERNA EN EL CLIMA LABORAL EN EMPRESAS DE SALUD. CASO FARMADIAL.

Abstract

The present study focused on the analysis of the incidence of good internal communication in the labor climate in enterprises in the area of health, so in particular study the case of the company Farmadial. In this case, was taken as reference the topic of study due to the labor climate in the present it has become one of the fundamental elements in a company, since this depends to a large extent the levels of productivity and employee satisfaction. However, there are factors that affect directly or indirectly in the labor climate that is created in a company, as is the case of the internal communication. On the basis of this fact, in research was analyzed individually and correlated both variables of study, for which it was made a bibliographic review that serves as the foundation for the information exposed. Likewise, for specific data with regard to the case of the company Farmadial, it was applied a methodology of descriptive research based on a deductive method, considering as study population to employees of the company and a representative of the administrative area, who have conducted surveys and an interview respectively. The results of the field investigation showed that the incidence of good internal communication in the working environment of the company is significant, since from an adequate flow of internal information helps to detect the emotional level of identification, integration, interaction, acceptance, knowledge, attitude, motivation and effectiveness within the human talent, i.e. the factors that affect the labor climate.