INFLUENCIA DEL TALENTO HUMANO EN LA PÉRDIDA DEL CLIENTE

Abstract

It is fundamental for any company, which promotes the human talent which he has so this one is the most important factor inside the process of sale, since not only it guarantees the quality of the service that submits, but, it is allowed that all the included activities should develop with efficiency the sales. This work has allowed to know which are the reasons for which the problem appeared in the company Graphical Arts Senefelder C.A. (AGS) and with the help of the technologies of investigation and of the scientific foundations it was possible to obtain a clearer vision of the limits that had to follow to elaborate an offer that turns out to be a feasible and ideal solution. The conclusions to those who came near after the investigation, determined the importance of realizing a suitable management of the human talent with what there was established a program of training that allows to develop in the personnel new knowledge, skills and skills. As well as also to improve the already existing ones, across methods that are adapted to the needs and to the resources with which one counts the organization, taking in one counts always and first the human side of the employee and his need to develop so much in the labor as personal area, which ultimately turns into the best investment that the company could realize, since his benefits will be evident and permanent.