ANÁLISIS COMPARATIVO DE LOS PROCESOS DE APOYO PARA LA MEJORA DE LA EFICIENCIA. CASO CONSTRUYA S.A.

Abstract

The use of technological tools and an improvement in the way to stock and organize the warehouse, facilitates the processes that are handled in there, allowing to minimize the time and to use efficiently the resources that own the company, as it is the human resource, and the space with the correct management, will generate well-being within the company and customer satisfaction, so the present work aims to analyze the current processes and propose a new process that implies a reduction of costs and time, for losses in the handling of goods or overtime overpaid due to inefficient management. A descriptive methodology was used to analyze the processes in the warehouse of a company dedicated to the commercialization of hardware materials, whose results allowed to make improvements in logistics management, generating annual savings between $ 6,000 and $ 10,000, managing to minimize waste due to mistakes in dispatch or receipt of merchandise and using workers' time efficiently, avoiding unnecessary overtime.