EL CLIMA DE EQUIPO Y SU EFECTO EN LA INNOVACIÓN EN LOS SERVICIOS ADMINISTRATIVOS EN LA UNIVERSIDAD TÉCNICA DE BABAHOYO

Abstract

The team climate has been studied as an influential factor in innovation, an adequate climate favors the generation of ideas by committed employees and willing to seek improvements for the organization that become proposals for innovating services, In this sense, this article aims to evaluate the team climate and the predisposition for innovation at the Babahoyo Technical University, for which the Team Climate Inventory (TCI) was selected as an assessment tool in its adapted version for Spanish, the same It has been validated by several authors, which allows to evaluate the vision, security in participation, orientation in participation and help for innovation. A survey was applied to a sample of 130 administrative employees. The data collected determined a low level of knowledge of the institutional vision, as well as low levels of participation that lead to a low predisposition for innovation.