SUCESIÓN EN LA DIRECCIÓN Y CONFLICTOS EN EMPRESAS FAMILIARES: ESTUDIO DE CASOS EN PEQUEÑAS EMPRESAS FAMILIARES DE COMERCIO EXTERIOR DEL ECUADOR

Abstract

The purpose of this research was analyzing the succession and conflicts existing in small family businesses that are focused in the international trade in Guayaquil, Ecuador. Also, the most relevant characteristics of this type of organization will be investigated, the academic and professional profile of the current representatives and future successors are describe, and the direction in which the succession process occurs will be identified. At the same time, are identifying the main conflicts that will arise within the organization between the founders and future successors. The research method is the study of multiple cases in which four small companies in the international trade sector will be analyzed. The data were collected through personal interviews previously structured with the founder or at least one successor. Finally, as a result we have obtained that the succession is not planned in family businesses, this occurs naturally when the founder had completed his cycle or unexpectedly due like disability or death. In relation to the conflicts that suffer family businesses, it was determined that family business who were interviewed, considers that the conflict with the highest index is the incompetence of some members of the family who are working in the organization.