EVALUACIÓN DE LA SATISFACCIÓN LABORAL Y SU INCIDENCIA EN EL DESEMPEÑO PERCIBIDO POR LOS COLABORADORES DE EMPRESAS CONSTRUCTORAS

Abstract

Job satisfaction is a key element in achieving the objectives of organizations. The purpose of the present study is to evaluate the factors of Labor Satisfaction that most affect the Performance perceived by the Workers of Construction Companies. The applied methodology is of quantitative type with an exploratory and descriptive scope, these investigations describe the characteristics of a phenomenon, it is also correlational, since the present study has as objective to know the relationship that exists between the variables satisfaction and performance. The Minnesota Satisfaction Questionary (MSQ) evaluation instrument was applied to a sample of 210 employees who work in different areas in three construction companies in the canton. The results show that personal development is the factor of job satisfaction that most affects their performance, while the relationship with the authority is the least affected. It is concluded that the factors of Labor Satisfaction prevailing in the workers of the construction sector correspond to social relations (64%) and personal development (65%).