DIAGNÓSTICO DEL SÍNDROME DE DESGATE OCUPACIONAL (BURNOUT) Y SU POSIBLE CORRELACIÓN CON EL ABSENTISMO DE SERVIDORES PÚBLICOS DEL SERVICIO DE ESTACIONAMMIENTO ROTATIVO TARIFADO.

Abstract

This research was performed with the purpose of measuring the levels of stress and tension of the workers, and thus create strategies to avoid health problems with the employees. The analysis of the results will help to understand if the staff of SERT- located in Cuenca- has suffered of occupational wear resulting in the existing absenteeism of the company. The quantitative research is observational with transversal cut, and the sampling consisted of a census of 70 public employees from “Servicio de Estacionamiento Rotativo Tarifado (SERT)”. The results indicated the majority are men with ages between 26 and 31 years old, their civil status is married, most of them have more than one child and they have finished their high school studies. The Burnout is shown as a consequence of the exposure of the person to frequent sources of stress at the working area, and to the lack of strategies to confront them. The stress is the unspecific response of the body to any demand.