Análisis de la Incidencia del Teletrabajo en el Desempeño de los Trabajadores Administrativos el Sector Privado del Norte de Guayaquil

Abstract

The objective of this research is to analyze the incidence of teleworking and its relationship with the performance of administrative workers in the private sector in the north of Guayaquil. Teleworking in Ecuador was little known until before the COVID-19 pandemic, which prompted many companies to implement this modality to continue with the work of their companies. In this research, a methodology based on the positivist epistemological approach was applied, the method used was deductive; Thus, the quantitative approach and the correlational scope were also used for the treatment of the data. The design used was non-experimental, cross-sectional. The teleworking scale of Contreras y Gómez, 2018 and the job performance scale of Calleja y Mason, 2020 were used, both instruments have a Likert scale of 5 and 6 points. The study population is made up of administrative professionals from the north of Guayaquil and the sample was obtained through a finite population formula establishing 347 professionals to be surveyed. The results of the questionnaire in the north of Guayaquil showed that the correlation index between the study variables is 0.39 and the level of significance is less than 0.01. With the data obtained, it can be concluded that for this unit of analysis, teleworking has a moderate impact on performance, also showing a low but positive relationship between the study variables.