Impacto del Burnout en la Intención de Rotación del Personal de las PYMES de Guayaquil

Abstract

Organizations often face challenges, and workers are put to the test in order to meet these demands resulting in physical and mental exhaustion, both considered main symptoms of the Burnout Syndrome. Consequently, this paper was developed with the objective of analyzing the impact that the Burnout Syndrome can have on the staff turnover rate in the SMEs in Guayaquil. The research maintained a quantitative focus, along with a of positivist epistemological paradigm approach with a correlational scope and deductive method, non-experimental and cross-sectional. The sample was obtained through a finite population formula, identifying 384 professionals to be surveyed. Two surveys with a Likert scale related to the study variables were applied to this sample. With the data obtained from the survey, a correlation analysis was performed through Spearman's Rho, where the correlation index between the study variables is .907 and the significance level is less than 0.05. With this information it can be concluded that the study variables show a strong and direct relationship.