RELACIÓN DE LAS TAREAS ILEGÍTIMAS Y EL SINDROME DE BURNOUT EN EL PERSONAL DE SALUD

Abstract

The burnout syndrome is a frequent occupational phenomenon which has been highly studied. This affects the work performance, physical health and psychological health of the employee. Many stressors have been described and, lately, a new stressor has gained importance: illegitimate tasks. This stressor has its theoretical support on the stress as offense to self-theory. So, researches are assessing the levels of illegitimate tasks and stress in different professional areas. Due to this, the aim of this study is to determine the levels of burnout and illegitimate tasks within the healthcare professionals. To achieve this, two questionnaires were applied. The CBI which assesses the level of burnout through three subscales; and the BITS which assesses the level of illegitimate tasks through two subscales. A total of 133 participants were included in the study. The mean level of burnout was 142.64 points (DE: 55.37), and the mean level of illegitimate tasks was 4.27 points (DE: 1.72). Both levels were higher among medicine interns. Moreover, inverse correlations were found between age, work experience and burnout levels, and direct correlations were found between illegitimate tasks levels and burnout levels. Therefore, the factors correlated to burnout levels included age, work experience and illegitimate tasks levels; also, burnout levels and illegitimate tasks levels were higher among medicine interns.