EVALUACIÓN DEL NIVEL DE CONOCIMIENTO DE LA NORMA INEN 2251 :2013, EXPENDIO DE COMBUSTIBLES LÍQUIDOS, EN LOS CENTROS DE DISTRIBUCIÓN DE LA PROVINCIA DEL GUAYAS

Abstract

In the Guayas Province, It is not certain if the service station administrators have sufficient knowledge to fulfill the regulation that applies to their distribution centers, that is why the present study aims to determine the level of knowledge of the Standard INEN 2251:2013 “Manejo, Almacenamiento, Transporte y Expendio en los centros de distribución de combustibles líquidos. Requisitos “, which these facilities must fulfill, in the Cantons of Guayas province, through the application of surveys to the administrators of the distribution centers in Guayas. This research is a descriptive, observational and cross-sectional study. In its first phase,the validity of the content of the questionnaire will be obtained, through an expert judgment (Kendall W> 0.60), demonstrating a high concordance of the judges. The second phase will be the application of the questionnaire to a population of 225 service station administrators, determining the reliability through the coefficient Kuder Richardson, obtaining a result 0.572, a value considered sufficient since this study is of an exploratory nature. The results of the study give concordance and validity of content to the questionnaire elaborated. In addition, the study evidenced that 71% of administrators surveyed self-assess as having high level of knowledge in the Standard INEN 2251:2013. This investigation is a contribution to the regulating entity of the fuel sale to propose technical courses and trainings to the employees of the service stations.